Troubleshooting Resources

Issues Opening a File - Bing Map Cache
It might be time to clear your cache.   Let’s try to reopen using a sample file - 1.            Close the program 2.            Reboot machine 3.     ...
Thu, 9 Sep, 2021 at 1:49 PM
CORRUPT FILE
Let's do this... Find your original file (look for ~yn file) - this is your back up, DO NOT EDIT THIS FILE. - Right click and make a copy of the file....
Thu, 9 Sep, 2021 at 1:53 PM
Having issues with Simtraffic?
Try and reset your Simtraffic by opening a sample file and running it. Then go back and open your file and run Simtraffic again.  If this does not work....
Thu, 9 Sep, 2021 at 2:05 PM
Missing Tools on Ribbon Bar
Please close the software, then open up your C drive. Then you will click on the following: Program Files (x86) > Trafficware Folder > Version 11 >...
Thu, 9 Sep, 2021 at 2:09 PM
Activated, but asking to activate again saying all activations are used.
This is a known issue, when you have not restarted your machine in awhile and activate your license. Our software has a hard time capturing your username. T...
Thu, 9 Sep, 2021 at 2:12 PM
I am unable to connect to Bing Maps: Access to Path Denied
Whitelist: Virtualearth.net If you are receiving an error: Access to Path Denied: A. Your security software might not allow the path, so you shoul...
Wed, 22 Sep, 2021 at 5:02 PM