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Solution home GRIDSMART Known Issues

Issue (Solved) - Certain Password Characters Not Working for Local User Accounts Print

Modified on: Fri, 29 Jul, 2022 at 12:34 PM


Description: When creating or updating a password for a local user account within the GRIDSMART Device Manager, certain special characters may prevent account creation, update, or prevent the ability to log in.



Workaround: Please refer to the below link for local user password rules:


https://support.gridsmart.com/en/support/solutions/articles/69000341166-what-characters-can-i-use-for-the-gs2-local-user-password


Versions Affected: 19.3 to 20.10


Fix Implemented: 21.3


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