Description: When creating or updating a password for a local user account within the GRIDSMART Device Manager, certain special characters may prevent account creation, update, or prevent the ability to log in.

Workaround: Please refer to the below link for local user password rules:

https://support.gridsmart.com/en/support/solutions/articles/69000341166-what-characters-can-i-use-for-the-gs2-local-user-password

Versions Affected: 19.3 to 20.10

Fix Implemented: 21.3