Guides, Best Practices and Presentations 9

• 24.1 Quick Start Guide
• Gridsmart Software User Guide
• CUBIC ITS TERMS AND CONDITIONS
• Gridsmart AC3 and SC3 Installation Guide (2023)
• LDAP Setup Instructions

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Changelog 15

• Gridsmart Changelog 24.1 (September 2024)
• Gridsmart 23.2.5 Changelog (June 2024)
• GRIDSMART 23.2.4 Changelog
• GRIDSMART 23.2.3 Changelog
• GRIDSMART 23.2.2 Changelog

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Known Issues 2

• Issue - Time zone change can cause issues with reports and logging
• Issue - Software update is Frozen at 40% or 50% - Front Panel LEDs

Troubleshooting Resources 2

• Counting free-flow turning zones accurately
• Collecting advanced API logs from the Desktop App for diagnostic purposes

FAQs 6

• How to Revert a site to a previous configuration
• How to Reset a Processor to its factory configuration
• How to Replace a GRIDSMART Processor (Recommission)
• How to Replace one or more cameras
• Does the GRIDSMART System store video?

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GRIDSMART Box FAQ 4

• Can GRIDSMART distinguish bikes from motor vehicles?
• Do bikes in the box also activate any vehicle extension outputs assigned to the box?
• Can GRIDSMART discriminate bicyclists at night?
• Can the Box be drawn to cover the crosswalks?

Service Bulletins 8

• TSB10192023 - Unsupported Characters in Camera Names
• TSB05252016 - Installation of Antenna Adapter
• TSB08172023- GRIDSMART GS3 Integration with Genetec Security Center
• TSB01272017 - GROUNDING OF SHIELDED CAT5e
• TSB11142016 - GS2 Ground

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Tech Tips 3

• Windows 11 24H2 DHCP bug
• Gridsmart App won't connect to sites
• Terminating and Testing the Gridsmart System with an M12 connector