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GRIDSMART
Guides, Best Practices and Presentations
24
GRIDSMART User Guide
Installation Best Practices (11_2018)
SMARTMOUNT Installation Guide (2020)
SMARTMOUNT System Overview (8_2018)
SMK Junction box Replacement Instructions
View all 24
Changelog
48
Firmware Update Notice
21.3.1 (August 2021)
21.3 (March 2021)
20.10.2 (January 2021)
20.10.1 (January 2021)
View all 48
Known Issues
61
Notice - Some features of Events file specification not implemented
Issue: SNMP not working with Solar winds
Notice - Mobile Apps for iOS and Android Devices No Longer Available
Issue: Ped Zones not working properly after Publish
Issue - After Recommission, the Client indicates that the site is for a different Version
View all 61
Troubleshooting Resources
32
GRIDSMART End-User License Agreement (EULA)
Max length of Camera Cat5e/Cat6 cable run
New Camera has all green image (or blue, yellow, etc.)
Duplicate site cards
False calls at night
View all 32
Video Resources
12
Installing the Antenna
GRIDSMART Camera Connectivity
Generating Reports From Your GRIDSMART System
Updating and Downloading Software
Linking Client with GRIDSMART Cloud
View all 12
FAQs
66
How to see diagnostics, phases, and calls
How to see changes that have been published to a site
How to Revert a site to a previous configuration
How to Reset a Processor to its factory configuration
How do you connect to a Processor?
View all 66
GRIDSMART Box FAQ
12
What is the GRIDSMART Box and how does it work?
How do I configure the Box?
Can GRIDSMART distinguish bikes from motor vehicles?
Do bikes in the box also activate any vehicle extension outputs assigned to the box?
How does GRIDSMART discriminate bicyclists?
View all 12
Service Bulletins
4
TSB05252016 - Installation of Antenna Adapter
TSB01272017 - GROUNDING OF SHIELDED CAT5e
TSB11142016 - GS2 Ground
TSB11112019 - Traditional Camera Grounding Best Practices
Tech Tips
4
TS2 TestBox/CID setup with 2070 2A
Installing SMCH
Camera Cable, GS2 I/O Module and Network Access
Troubleshooting Camera Connection
Terminology
50
Alerts Module
Allow Side Entry
Auto Reports
Counts Module
Data Stick or Data Drive
View all 50