Service Bulletins

TSB10192023 - Unsupported Characters in Camera Names
Technical Bulletin Date: October 19, 2023 Subject: Unsupported characters in Desktop App when naming cameras Product: GRIDSMART System V...
Thu, 30 May, 2024 at 7:57 PM
TSB05252016 - Installation of Antenna Adapter
This bulletin provides information related to an optional modification to enhance 3G coverage by the GS2 Processor. This bulletin is issued to provide the ...
Mon, 17 May, 2021 at 11:49 AM
TSB08172023- GRIDSMART GS3 Integration with Genetec Security Center
Technical Bulletin Date: Aug 17, 2023 Subject: GRIDSMART GS3 Integration with Genetec Security Center Product: GRIDSMART GS3 Version (s)...
Mon, 21 Aug, 2023 at 3:00 PM
TSB01272017 - GROUNDING OF SHIELDED CAT5e
**TECHNICAL SERVICE BULLETIN** GROUNDING OF SHIELDED CAT5e This bulletin provides information regarding a specification change to the required CAT5e ca...
Mon, 17 May, 2021 at 11:49 AM
TSB11142016 - GS2 Ground
This bulletin provides information related to identification and correction of a potential grounding issue that can occur within the GS2 Processor. The gro...
Mon, 17 May, 2021 at 11:49 AM
TSB11112019 - Traditional Camera Grounding Best Practices
Mon, 17 May, 2021 at 11:49 AM
TSB11022022 - New camera sensor compatibility issue
Component GS-3-CAM, which is included in all GS-3-SMK-* variations. Serial Numbers GS-C5-25797 and later* Control Number CC-11022022 Date ...
Fri, 11 Nov, 2022 at 9:47 AM
TSB12062024 - Detector Failsafe
Technical Bulletin   Date: December 6, 2024 Subject: Detector Failsafe - Camera Scene Contrast Product: Bell Camera Notice Type: Known Issue ...
Fri, 6 Dec, 2024 at 6:49 PM