Frequently asked questions

What is GRIDSMART's Camera Resolution & bit rate?
Fisheye Camera Image Resolution : 1280x960 Image size : approx. 150kb Frames per second : Detection -10 Streams -10 Each stream will use roughly u...
Wed, 9 Feb, 2022 at 1:26 PM
How many Cameras can be connected at one time?
There are several possible configurations with cameras connected to the Processor.  Below is a table to help describe the most common configurations. ...
Mon, 17 May, 2021 at 4:50 AM
Is the GS2 a secure device?
Simply put, yes. Don't take our word for it, check out our certification from Praetorian.  Who is Praetorian?  Praetorian is a cybersecurity soluti...
Thu, 2 Sep, 2021 at 8:01 AM
What Characters can I use for the GS2 Local User Password
In order for GRIDSMART to maintain a high-level security score as defined by third party auditor, Praetorian, an Admin password MUST set before the unit can...
Mon, 17 May, 2021 at 4:50 AM
How much bandwidth is required for GRIDSMART?
GRIDSMART will work with any high speed network connection. However, for best performance, we recommend a minimum of 5 Mbps. In general, one fisheye camera ...
Mon, 17 May, 2021 at 4:50 AM
How do I install the GRIDSMART App
Download the latest version of the GRIDSMART App from GRIDSMART Cloud.   Open a web browser and visit gridsmart.com/support.   Sign in to GRIDSMART C...
Wed, 27 Oct, 2021 at 8:24 AM