Description In some cases, you may have dedicated right turn lanes (or left turn lanes for left-side driving locales), where vehicles entering and exiting...

Description The camera(s) may be offline with the system in recall. The Client will not connect to the site running either on the Processor or a locally c...

Description GRIDSMART 6.4 and 6.5 contain a bug that will make the Engine, and hence learning, restart unexpectedly on some publishes, such as simple zone ...

Description When setting a static IP under the Network tab in Site Settings with GRIDSMART 6.6, the network settings do not apply. How this happens T...

Description In some rare cases, with connected and operating cameras, Reset to Factory may fail to restart the Engine correctly. This will result in the Pr...

Description The Configure option is not visible in the Site Menu, there is no image shown, and the list of cameras is empty. How this happens This wi...

Issue Some 19.3 updates can cause the stored configuration to be corrupted, returning the processor configuration to Factory Default.  Workaround The ...

When resetting a 6.6 Processor to factory, the Client will not indicate that the reset publish was successful. The Processor will show flashing yellow syste...

GS2 Processors that were shipped without a cell modem or whose cell modem adapters have been manually deleted from the operating system will not sync data o...

In some cases, GS2 Processors may unexpectedly restart once, twice, or even multiple times between midnight and 3:00am local time.  Solution:  Download ...