Known Issues
Description: When running the GRIDSMART Client and viewing a flattened (virtual PTZ) view, the Client might crash. Solution: We have found this problem...
Mon, 17 May, 2021 at 4:48 AM
In the device manager, when looking at cameras tab (which is default tab upon logging in) you get a prompt stating.. "System Unavailable....
Thu, 12 Aug, 2021 at 1:14 PM
Description: When API requests for count data occur in the seconds immediately after midnight, it is possible that there is data from the previous day still...
Mon, 17 May, 2021 at 4:49 AM
There is a known issue with the Google Chrome browser version 80.0.3987.87 where a certificate will be recognized as invalid while viewing the GRIDSMART Dev...
Mon, 17 May, 2021 at 4:49 AM
Description - When viewing the Phases and Calls window it may only display the Phases. This occurs if there are no outputs assigned in the intersection. W...
Mon, 17 May, 2021 at 4:49 AM
Description - GS2s running 6.8 or prior may run the GRIDSMART Server and Engine run at lower than normal priority. This can cause these processes to run mor...
Mon, 17 May, 2021 at 4:49 AM
Description - There is a time-window where if a GS2 loses power and has power re-applied, Windows will not reboot and the Status and Camstat LED will be bli...
Mon, 17 May, 2021 at 4:49 AM
An invalid time zone can be set on a GS2 processor and cause NTP time sync to set an inappropriate local time, causing time to appear to be an hour behind. ...
Mon, 17 May, 2021 at 4:49 AM
Issue When upgrading from 19.12 to 20.10, a bug exists where zones with assigned phases were not assigned the Stop-line zone type. Background 20.10 in...
Mon, 17 May, 2021 at 4:50 AM
Description: The 20.10.1 Client has been found when attempting to authenticate and publish changes to systems running 19.10 or earlier using HTTP. Sites...
Mon, 17 May, 2021 at 4:50 AM